Real Choices Australia has been researching standards of service delivery in pregnancy support work, both nationally and internationally. There are no commonly accepted minimum service standards for work of this nature.
Real Choices Australia has developed some baseline standards of both educational qualification of staff, and service delivery of centres, which can then be the criteria by which centres select their staff.
Consumer feedback will be evaluated to inform the future development of standards and establish an evidence base for minimal service requirements.
Real Choices Australia, as a peak body for pregnancy and parenting family support services, will provide assessment tools for centres to evaluate their services against the minimum criteria. Centres can apply to have their organisation accredited as meeting minimum standards by Real Choices Australia. This accreditation provides consumer confidence that a centre they approach for service, meets the requirements of professionalism and expertise to ensure the standard of service.
Centres demonstrating accreditation to minimum standards may have an enhanced ability to seek funding, donations, and other support for their services, through a higher community profile and consumer confidence. Minimum standards for centres seeking accreditation would include (but are not limited to):
  • Minimum staffing matrix
  • Minimum staffing qualification and experience
  • Minimum services
  • Policies and procedures
  • Annual review and accreditation
Individuals working with pregnancy and parenting family support services will also be able to seek accreditation with Real Choices Australia by meeting minimum standards of qualification, experience and annual ongoing professional development.